SIP Trunking uses Internet Protocol (IP) to enable organisations to place telephone calls through the Public Switched Telephone Network (PSTN). SIP trunking technology requires either an Internet connection, or a VoIP vendor, an IP-enabled PBX, and a border element or gateway to support IP-based voice communications. Using SIP, voice becomes an application on the IP Network... like email or web is an application.
Can I retain my customer’s existing IP PBX equipment?
If you have a SIP capable PBX, you can use our SIP Trunks service with this equipment to provide a telephony solution. If your PBX is not SIP capable, we have a range of SIP gateway products to allow you to connect to our SIP trunks
Benefits of SIP Trunking
Organisations considering the switch to SIP are often familiar with its cost savings potential. If your firm places a lot of long distance or international calls, you may save a staggering amount compared to traditional phone service. While this attribute of SIP is attractive, the benefits are far more than just financial in nature. Let's look at the ten most-common benefits of SIP Trunking.
With traditional phone service, your organisation is subject to different, often mystifying charges for your local, long distance, and international calling. SIP trunking allows organisations instant access to simple, understandable pricing that’s generally billed on a per-user basis. Whether taking advantage of CommsChannel PAYG plans or ‘FlatChat’ inclusive plans you’ll enjoy savings and simplicity
With many technology investments, organisations may not appreciate returns on investment for years. In some cases, the tech investment is a gamble due to a lack of case studies providing ROI. Fortunately, SIP is a well-established technology with minimal upfront investment costs. If your organisation has a SIP capable PBX, migration is straight-forward with little or no capital investment, allowing you to derive savings from the first monthly billing statement.
SIP supports your organisation’s need for fast growth across multiple geographic locations. By combining your voice and data into a single network, your organisation’s geographic locations and remote workers can be consolidated. The fast scalability of SIP also allows your organisation to scale with extreme flexibility as you open new sites or establish full-time remote workers.
SIP can act as a gateway towards Unified Communications as a Service (UCaaS). When selecting CommsChannel, you’ve chosen a SIP provider that offers a full suite of communication tools such as video conferencing and fiber-optic Internet connectivity. Make the switch and your organisation can unlock the benefits of an IP-based communications suite that includes mobility, instant messaging, collaboration apps, and other flexible, cloud-based tools for business productivity. CommsChannel has an ever increasing array of solutions in this space – be sure to contact your account manager to find out what’s new.
SIP allows your organisations to connect your employees' mobile devices via flexible, user-friendly VoIP apps that can be securely installed. This allows your mobile workers to remain connected to your on-premise based communication systems, and fully reachable at all times via a single, dedicated business phone line.
Most companies still pay for telephone voice service and data separately, even when using a single provider. SIP trunking enables organisations to move their voice and data into a single network, treating voice calls as a form of data transmission. Remove your current ISDN access charges and consolidate into your Internet Access
With traditional phone service, expanding your organisation’s infrastructure can be challenging. With the expansion of the NBN, the availability of reliable copper lines required for traditional voice services is becoming increasingly challenging. With CommsChannel SIP, your organisation can add phone lines by simply connecting handsets to your data connection. Individuals who work off-site can be integrated into your company network, and be reached by a dedicated internal phone number and five-digit extension.
SIP trunking does not require additional hardware investment. With many alternative methods of telephony, such as ISDN, your organisation may need to invest in costly additions to hardware as you scale phone lines. With a SIP provider, adding phone lines or add-on services is as simple as purchasing an additional handset or soft client and scaling your SIP channels to meet the needs of additional team members
While traditional telephone service can be interrupted due to weather events, shenanigans in the telephone room or a drunk driver hitting a telephone pole, SIP trunking is a reliable technology. CommsChannel has multiple upstream carrier relations, mobile failover options with our fixed broadband offerings and mobile clients on our Hosted PBX – allowing you to bypass the fixed telephone network to make and receive those all-important calls.
Your IT team will never have to use their mobile device to wait on hold to speak to a customer service representative again. CommsChannel’s SIP trunking and Hosted PBX phones offer easy-to-use administrative portals for on-site management, including actions like adjusting call routing, changing extensions, or adding phone lines fully on-demand.