GenMessage also offers automated SIP trunking enabling Genesys Cloud clients to automatically create a SIP trunk within their Genesys Org in a matter of minutes. Select your phone numbers from within GenMessage and start calling with our initial call credits! For number porting, smart numbers and account set up for full commercial operation, please feel free to get in touch!
Our SIP trunking environment is inter-connected to the major carriers within Australia, NZ and internationally. Built to meet the needs of the most demanding contact centre environments, wherever we can, we build redundancy in our infrastructure. Geographic and carrier diverse network interconnects. Multiple upstream voice providers with automated failover for outbound and 13/18xx numbers.
Our voice platforms and network are optimised to operate Genesys Cloud through our direct peering arrangements with AWS from our Melbourne and Sydney PoPs. Our SIP trunks TLS encryption ensuring the highest levels of security for client traffic
For Genesys partners, a full white label version is available. Get in touch to find out more.
Flexible and Agile
With SIP Trunking, your communications are flexible enough for you to react quickly to shifting business requirements. Manage your voice volume requirements on an organisation wide basis. No longer do you need to plan on a site by site basis the amount of concurrent calls you need to support your business needs.
High Availability and Security Built In
Full TLS encryption is available to ensure the highest level of security.Geographic and carrier diverse network interconnects, session border controllers with auto failover eliminates single points of failure in your contact centre telco environment.
Instantaneous Contact Centre Voice
Combining Genesys Cloud with the ability to instantly create a SIP trunk and order phone numbers gets you to market faster and more efficiently than ever before. Launch new campaigns in minutes instead of weeks.
Get in touch with our experts today to see how you can benefit from SIP Trunking automations in your organisation!